Cancellation Policy

 

If your party is cancelled within 10 days of the event for any reason, your deposit can be used as a credit 
for a future event based on our available dates. Once scheduled, events can be cancelled, however the deposit 
is non-refundable.  Credit must be used within six months from the cancellation date.  If for any reason
your party is cancelled after the balance due is paid there is no refund as we have scheduled a specific time 
that can not be re-booked on such notice.  If your venue requires a certificate of liability insurance policy 
specific to your event naming additional insured or an additional endorsement, we require that you provide us 
all names to be listed within 10 Business Days prior to your event.
Hui Hui Shave Ice will not be held responsible for wrong location provided, or errors in the event address once 
both parties sign, electronically or otherwise, nor will be not held responsible is catering is cancelled due 
to wrong information, missing information or mis-spellings.  Please double the forms we use for your event and
correct any errors right away.  - Mahalo

If catering is cancelled on the day of the event because client did not provide correct insurance information
the contracted full payment will still be due and applied.  Clients are responsible for any required permit
fees. We process online payment through PayPal and ask that all outstanding charges be paid in full prior to 
your event date. Our employees do not collect for party related needs on the day of your event so please be
sure to settle all outstanding payments requested prior to event date to avoid delays.

Please direct all inquiries to our office location using the information below:

Hui Hui Shave Ice
3015 West Wooley Road # D
Oxnard, California 93035

 

 

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